Sales Tax | Returns & Exchanges | International
Orders | Purchase Orders | Shipping
Costs | Your Privacy |
W-9 Request for Taxpayer ID Number | Credit Application | Disclaimer
Delivery
- Most orders received by noon e.s.t. are processed and shipped
within 24 hours (Monday through Friday)
Sales Tax
- An 8.375% sales tax will be added to the order total for
our New York Customers
Returns & Exchanges
- All return claims must be made
within 30 days of shipment date
- All returned items must be
received in salable condition with all manuals, parts
and paperwork intact.
- All returns that are not exchanged
for another item are subject to a 20% restocking fee
- Custom Items including calibrated weights and calibrated weight sets are non returnable
- Defective Items will be replaced
without charge
- Shipping charges are not refundable
- Custom Items including calibrated weights and calibrated weight sets are non returnable
- Call us for RMA # at 1-800-832-0055
- Please ship all returns to:
Itin Scale Co., Inc.
Returns Department
4802 Glenwood Rd.
Brooklyn, NY 11234
International Orders
Polar heart rate monitors cannot be shipped internationally.
Sales to Alaska and Hawaii are
shipped via UPS 2nd Day Air only. Please email us
first for a shipping quotation or use our handy Shipping
Cost Estimator.
International sales are
shipped via United Parcel Service International Express, where
available. Please email us
first for a shipping quotation or use our handy Shipping
Cost Estimator.
Note: For international sales, defective items must be returned to our company at the customer's expense.
Payment terms for International
Sales:
- Prepay in US dollars
by bank certified checks drawn on a United States bank, payable
to Itin Scale Co., Inc.
- VISA, MasterCard, American
Express or Discover. Note that your billing address
must match your shipping address for all international
orders
- Goggle Checkout
- Paypal
- Wire Transfer funds please contact us for wire info.
to
- Please notify us within 48
hours after wiring funds
Additional Notes for International
Orders:
- Shipping charges are non-refundable
for international orders
- The customer is responsible
for any customs, brokerage, duties or taxes levied on international
sales
Purchase Orders
Purchase orders are accepted from our corporate and education-related
customers. Please fax your official purchase order to
us at 718-627-1313. First time customers, please provide
us with a bank reference number and account number, the year
your business was established, and (3) non-credit card trade
references.
Our terms are net 30 days with credit approval. Customers
will be invoiced on the day the order is shipped. Payment
is due within 30 days of invoice. A 1.5% monthly interest
fee will be added to any unpaid balance.
Shipping Charges
- Our standard shipping method is UPS Ground
- Sales to Alaska and Hawaii are shipped via UPS 2nd
Day Air only. Please email us
first for a shipping quotation or use our handy Shipping
Cost Estimator.
- International sales are shipped via United Parcel
Service International Express, where available. Please email us
first for a shipping quotation or use our handy Shipping
Cost Estimator.
Privacy Policy
We value your business and keeping your personal information
private is important to us. We NEVER share or sell any personal
information you provide online with third parties.
When you order with us online, the security of your information
is protected during transmission by using Secure Sockets Layer
(SSL) software, which encrypts all information you input.
Disclaimer
We are not responsible for typographical errors on our website, other sites, or search engines. Pictures are for illustration purposes only and may not necessarily depict the item advertised. Thank you for shopping ItinScales.com.
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